Text alerts: terms

Text alerts start once US carriers approve our number. Until then, no texts are sent.

Program: Security alert texts from Skinman's Red Ranch, LLC, the company that runs the Securiodic service.

Who can opt in: any person with a Securiodic account for their company can turn text alerts on for themselves. Texts only go to the person a critical or high ticket is assigned to. Nobody else can opt you in, and your admin cannot see your number.

How you opt in: sign in to Securiodic, open My account, Text alerts, enter your US mobile number and tick the box. The box says:

I agree to receive security alert text messages from Skinman's Red Ranch, LLC at this number. Message frequency varies. Message and data rates may apply. Reply STOP to stop and HELP for help. SMS terms: https://securiodic.com/sms-terms. Privacy policy: https://securiodic.com/privacy.

Then choose Turn on text alerts. We text a 6 digit code to that number, to check that the phone is yours:

Skinman's Red Ranch, LLC: your code is 123456. It expires in 10 minutes. Reply STOP to stop.

Enter the code under My account. Text alerts start only after the right code. We keep the number, the time, the address you agreed from and the wording you agreed to, as proof of your consent.

Confirmation text: right after you turn text alerts on or change your number, we send one text, with your company's name in it. For example:

Skinman's Red Ranch, LLC: you will get alerts for Example Co. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to stop.

What you receive: one text when a critical or high ticket is assigned to you. It has the priority, the ticket number and a link to sign in, nothing else: never the ticket title or any detail of the event. For example:

Skinman's Red Ranch, LLC: Critical ticket SQ-1042. Sign in: https://app.securiodic.com/#/respond/SQ-1042

A high ticket looks the same, with High in place of Critical.

How often: message frequency varies with the critical and high tickets assigned to you, and is at most 10 alert texts an hour. Past that, alerts still come by email.

Cost: Message and data rates may apply.

Stop and help: reply STOP to stop receiving texts at any time. You can also turn text alerts off under My account, Text alerts. Replying START later does not turn alerts back on by itself; turn them on again under My account, with a new code. Reply HELP for help, or write to the contact address below.

Carriers are not liable for delayed or undelivered messages.

Privacy: your number is used only to send these texts. It is not sold or shared for marketing. See the privacy policy.

Contact

Skinman's Red Ranch, LLC
2935 Aspen, Paris, TX 75462
support@securiodic.com

About the company: Skinman's Red Ranch, LLC.